Cookie Policy

Our website, mosaic-therapy.co.uk, uses cookies to help us remember you and your choices. Other companies that we work with also use cookies on our website. This document tells you what cookies are and how we use them. This document should be read alongside our Privacy Policy.

What are cookies? A cookie is a small file sent to your computer or device when you visit our website. It saves information about you and your choices. When you visit our website again, the cookie sends the information back to us or to the other companies that use cookies on our website.

What are scripts? A script is a piece of code that makes our website work well and look nice. This code runs on our server or on your device.

What is a web beacon? A web beacon is a small, invisible piece of text or image on a website that helps us see how many people visit our website and what they do on it.

Cookies


The Technologies We Use

Hosting

Our website is hosted on a secure server in London, England.

WordPress

Our website is powered by WordPress, which uses the following cookies:

  • wordpress_test_cookie – session cookie to determine whether cookies are enabled on the users’ browsers.
  • wpEmojiSettingsSupports – a session cookie that stores information about your browser.

We do not send any data to WordPress.

Gravatar

We use Gravatar to allow users to select a custom avatar across the services they use. When you submit a comment, we send Automattic (who operate Gravatar) a hash of our email address to check if you have an avatar. We do not send your email address. Automattic have a privacy policy.

CookieYes

CookieYes manages cookies on this site. It uses one Functional cookie, cookieyes-consent, which expires after a year. CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. We do not send any user data to CookieYes.

Google

We use Google Fonts to display text on our website and Google Maps to display the location of our offices and provide you with directions. As a result, Google can see your IP address. Here is a link to Google’s Privacy Policy.

Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable cookies in your browser, but our website does not work properly if you do.

Enabling/disabling and deleting cookies

You can tell your internet browser to block or remove any cookies. Please note that our website will not work properly if you disable all cookies. If you remove the cookies in your browser, they will be created again the next time you visit our website.

Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • to know why your data is needed, what will happen to it, and how long it will be kept.
  • to request a copy of any personal data we hold about you.
  • to supplement, correct, or delete your data (except where data must the retained for legal or contractual purposes).
  • to revoke any consent to use your data and have that data deleted (except where data must the retained for legal or contractual purposes).
  • to request all your personal data be passed to someone else.
  • to object to the processing of your data.

This is only a brief summary of your rights. Full details are available from the Information Commissioner’s Office (ICO).

We process your data on the grounds of legitimate interest as the data we process is essential to enable us to provide the service you have requested (ie using our website). If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the ICO.